Village 

T&C'S

PLEASE NOTE: 

You will need to ensure that your login email you have used here is the same as the one listed on your application form. 

EMAIL ADDRESSES NOT RECOGNISED WILL NOT GAIN ACCESS. 

New logins will be notified within the next 2 business days that access has been approved. 

Email addresses not recognised will not be contacted.  

 

Bump In & Bump Out Times

Once you have placed your booking you'll be sent bump in details for the day.

 

Bump In

Vendors must arrive to bump in at their designated time slots and must use this time to unload only - not to set up.

Vendors who arrive outside their allocated bump in times will need to contact

the site manager who will try to facilitate another time slot where possible. 

Please insure you arrive on time or you will not be allowed to trade 

 

Bump Out

food trucks must trade until the agreed bump out time. Packing down, ceasing trade or vacating your site before the event closes is not allowed and in breach of this agreement..

 

Bump In & Bump Out timing

Breakfast:

Bump in: 7:00am  

Bump out: 11am

Lunch:

Bump in: 11am 

Bump out: 3.pm

Dinner:

Bump in: 5pm 

Bump out: 9pm

  • Vehicle access can be made via the main front gates .

  • Please park your car on the the street so you do not take up customer spots in the main parking area. 

  • No vehicles are allowed inside the grounds outside the food truck trading area.

  • The Site Manager on the day will be contactable on 0432203888

  • Food vendors must have a copy of their Food Supervisor certificate and Food Business Number (FBN) available.

  • All electrical equipment used on your stall must be tagged and tested. Failure to do so can mean you are not allowed to operate on that day

Where do I Park?

Please park away from the site to free up spaces for customers 

Bookings and cancellations

We now only accept online bookings. No cash bookings are permitted. Once booked online, no refunds will be issued.  

 

We require stalls to book a week in advance as this allows us the necessary time to coordinate and fill empty categories people are away, pre-promote the event and book staff. 

 

All bookings are to be made prior to the following cut-off dates ONE WEEK PRIOR TO THE EVENT. Please understand that, should your booking not be received by this time, we will attempt to fill your category from someone on the waiting list.

Cash Policy

Cash payments are not permitted. 

All stall bookings must be paid in full online prior to the booking cut-off.

 

Refunds & Credits

  • Our markets are ALL weather events. 

  • No credits or refunds are issued.

  • Stall fees are not refunded or credited even in the event that the event is cancelled due to inclement weather.


Equipment.

 

You will need to supply all of your own equipment when trading.

Food Stalls are required to have additional equipment based on Food Health and Safety. You must ensure that you comply with NSW regulations. In addition you must operate on adequate floor covering to ensure food, oils and fluids do not spill onto the floor surfaces.

Food Trucks are to provide their own generators if possible or pay for power.

 

Access to Power

Power is available and is subject to an extra charge please note that these are in limited availability - pls email the office if required.

 

It is a condition of trade that all appliances used at the markets are tagged and tested, with the tags displayed clearly, in compliance with relevant workplace laws and regulations and such tags must be available for inspection at all times. No powered appliance is to be used without payment for power or appropriate tagging. 

It is the vendors full responsibility to utilise the power supply in a safe manner. Village accepts no claims for injury or compensation relating to the usage of the power supply.

Please note that if it is not deemed safe by our site manager you will not be able to operate your appliance at the market.

We must have payment and power booked ahead of the bookings closing times to ensure the safe allocation of power for the events.

 

If you have any queries in relation to power please contact the office.

Public Liability, Product & Business Insurance:

All Hot Food vendors must have in place their own public and product liability policy, providing a minimum of $20 million cover. 

A copy of your Public Liability Cover must be sent to us or included in your application prior to trading. 

It is also understood by Village that you have any necessary business and product insurances required to trade. Pls provide copies to our offices prior to commencing trading with us.

By booking you agree that the above requirements are in place.

 

Bad Weather Policy

We are an ALL weather event - we only cancel if the weather is at dangerous levels. Cancellation is made at our discretion. 

If we do cancel due to inclement weather, you will be notified as soon as the decision is made via the email you use to login. 

In the event that heavy rain is forecast, we may advise that access to power is prohibited or limited. We will advise this to stallholders who have booked power as soon as is practicable on the day of the market.

 

As the weather is a changeable situation out of our control, we endeavour to adhere to reasonable timeframes to notify you of a cancellation.

 

Approved Products

Village do not allow the following products to be sold at our events. Attempting to sell these items will result in an immediate suspension from trading at the markets.

  • Live animals

  • Products not ethically sourced, resulting from poor work practices

  • Culturally insensitive or inappropriate products (including but not limited to wording on products, appropriated artworks, unofficial copies and fakes)

  • Products sold in single use packaging

 

In addition to this - all items for sale are to be approved by Village. Food stalls must have the approval of Village to sell specific items. Should you sell a food item not approved, you may be asked to remove this item for sale.


 

Rubbish & Waste

The bins on site are for customers only. If you require a bin, speak to management upon arrival and they will assist. Your site needs to be swept clean at the end of the market; please bring appropriate cleaning equipment to facilitate this, or a cleaning fee of $20 will be charged. 

Stalls must take 100% of their business waste with them at the close of the event.

 

Cleaning & Maintenance of your stall

At the end of trade, you are required to remove 100% of your stall set-up, collect your waste and leave the site as you found it. We recommend you bring adequate cleaning equipment with you, as any damage or cleaning required will incur a “make good” fee. 

 

You are required to supply correct coverings for the floor of your stall in line with NSW Health and Safety requirements.

 

Any oil spills are to be reported immediately to the site manager. 

 

Occupational Health and Safety Requirements

All vendors must comply with all relevant food handling and safety regulations. 

 

Responsible Packaging

All vendors must comply with all relevant food handling and safety regulations.  RESPONSIBLE PACKAGING: All vendors must supply customers with bags and packaging that are biodegradable. 

Village do not permit the use of single use plastic at all (aside from where health regulations dictate its use - raw meat and perishables etc). If you have any queries regarding the packaging that you use, you can contact our office to discuss. We highly recommend you use locally sourced and biodegradable packaging.

Market Behaviour

Villages has zero tolerance for bullying, inappropriate or aggressive behaviour. Our staff, the public and other vendors are all to be treated with respect. Should any vendor behaviour be noted by any member of our staff, reported by the police or the general public as unacceptable, Village reserves the right to immediately suspend the ability to trade with us at any of our events. 


 

Variations

Village reserves the right to vary these terms and conditions to reflect changes in the environment, safety and its day to day operations. Where possible, these changes will be communicated to vendors via registered email if applicable. We suggest that you regularly check our website and these conditions prior to booking.


 

Responsibilities and indemnities

  • Village operates events which are designed to be enjoyed by our vendors and the public alike. We are thrilled you would like to be a part of our event community and ask that you please carefully read and acknowledge the following. 

  • The vendor acknowledges and agrees that Village make no warranty or representation in relation to the

        vendor's prospects of selling their approved products.

 

  • The vendor without limitation hereby indemnifies Village and its staff from and against all claims for loss in

       relation to the vendors occupation of the event, the sale or attempted sale of any products from the stall, the supply of any         food or other products, any injury suffered by the vendor, any injury caused to the property as a result of any action or                      omission of the vendor and any injury suffered by any attendees at the event that is a result of any action and or omission           

of the vendor.

 

  • Booking a site with Village signifies that you commit to attend and operate the stall on the prescribed dates in accordance with our Terms and Conditions, statutory regulations and in a professional manner. Failure to operate on a booked date (a “no show”), is a breach of this contract and will result in a forfeit of stall fees paid in addition to the possibility of termination of future trade at Foragers Markets events.

  • The vendor agrees to keep this agreement commercial in confidence.

 

  • The vendor understands that trading with Village is conditional upon conducting themselves and their staff in a professional manner at all times.  Bullying and inappropriate behaviour will not be tolerated.

 

  • If a vendor breach our terms and conditions, or for any reason the management team may decide it is in the best interest of the event, that the vendor be suspended from trading until further notice. Where these terms and conditions are breached, . The vendor will be notified via the email address used to register their booking.

 

Before logging in you need to accept our rules & regulations AND by booking you agree you have the above insurances and trading requirements in place and current to carry out your business in NSW.

 

THE VILLAGE TEAM X