ACCEPT TERMS AND CONDITIONS
You need to ensure that your login email here is the same as the one listed on your application form. EMAIL ADDRESSES NOT RECOGNISED WILL NOT GAIN ACCESS. New logins will be notified within the next 2 business days that your access has been approved. Email addresses not recognised will not be contacted.
Marquees: All stallholders are required to trade out of a 3x3 metre marquee. You will need to supply all of your own equipment including, chairs, display equipment, tables, table covers.
Public Liability Insurance
All Hot Food stallholders must have in place their own public and product liability policy providing a minimum of $10 million cover. All other stallholders must have in place a public liability policy providing a minimum of $10 million. By booking a stall you agree that is is in place.
Access to Power
Power is available at the Market and is subject to an extra charge at the time of booking. If you do not book power you will not have access.
Bad Weather Policy
We are an all weather event - we only cancel if the wind is at dangerous levels and cancellation is made at our discretion. We trade even if it is raining as our customers still come out in the rain. And while there may be less customers than on other days, this evens out when the weather is wonderful. Our customers are expecting us to be there as an all weather event.
If we do cancel an Market due to weather, we will be offering a 50% credit for the following week for stallholders. This means we as the organisers can cover the basic event expenses we incur in the lead up to each event. We still need to ensure the viability of the markets moving forward.event
Twilight festival 2019
Strictly no refunds once booked.
No refunds will be made in the event that our twilight is canceled due to inclement weather that is out of our control.
The foragers twilight accepts no responsibility for the stallholders produce, equipment, materials or machinery for damage arising from:
Theft & breakages, Flooding, water, storm, Electrical failure, Malicious activities.
Where do I Park?
Stallholder parking is available on site free of charge and is within meters of your stall site. (Friday Forage market street parking only).
Rubbish & Waste
For Sunday Foragers Market only - the bins on site are for customers only. If you require a bin speak to management upon arrival and they will Your site needs to be swept clean at the end of the market, please bring cleaning equipment to do this or a cleaning fee of $20 will be charged. organise one for you at a fee of $15 payable on the day (for general waste) and $20 (for organic matter)
Occupational Health and Safety Requirements
All Stallholders must comply with all relevant food handling and safety regulations. Responsible Packaging stallholders must supply customers with bags and packaging that are biodegradable. Except in the case of meat and dairy.
Bookings and cancellations
We now only accept online bookings and no cash bookings will be accepted moving forward unless a prior arrangement is in place. Once booked online, no refunds will be issued.
We require stalls to book a week in advance as this allows us the necessary time to coordinate the event maps and fill empty categories if stalls are away, pre-promote the event and book staff. Please understand last minute bookings are too difficult to manage and can no longer happen.(please also see our updated cash policy).
If you book after the 5 pm Tuesday cut off the week prior to the event, a late fee will be applied to cover our admin time to adjust site maps.
Some weeks our team work right up until the last minute calling and sourcing stalls the day of the event because stallholder decisions are still pending. We are sure you can understand this is not tenable, especially when we do have a waitlist of stallholders wanting to trade in each category and we hold these positions for you.
By prior or special arrangements, cash event booking must be made one week in advance.
If you have a one-off or ongoing cash arrangement and can no longer attend, you will still be required to pay your stall fee unless you notify us one week in advance.
If you pay cash on the day, it must be ready when you arrive and be handed to the site manager on arrival. The site manager will issue you a receipt on the collection.
You will no longer be able to book in for an event the week of the event. Bookings must be made one week in advance.
Online bookings are the preferred method of payment.
Refunds & Credits
Our markets are all-weather events. Stall Fees are not refundable unless the event is canceled by us. If we do cancel an event, we will be offering a 50% credit for the following week for stallholders (does not apply for our twilight festival in Dec) This means we as the event organisers can cover the basic event expenses we incur in the lead up to each event. We still need to ensure the viability of the markets moving forward.
If stall holders breach our terms and conditions, or for any reason that the management team decide it is in the best interest of the market, they may be suspended from trading until further notice.
Before logging in you need to accept our rules & regulations AND by booking you agree you have the above insurance in place and current.